Refund & Cancellation Policy
1.1 Order Cancellation
- Orders may be cancelled within 12 hours or before processing.
- No cancellations are permitted once the order has been processed or dispatched.
1.2 Non-Refundable Items
• All food items once prepared
• Perishable food items once dispatched
• Delays due to customs or courier services
• Seized or rejected shipments
• Customer refusal or incorrect address provided
1.3 Refund Eligibility
Refunds may be approved only if:
- The product is damaged in transit.
- An incorrect or missing item was received.
- Food products are spoiled at delivery (subject to verification).
1.4 Refund Request Process
To initiate a request, please follow these steps:
- Contact us within 24 hours of delivery.
- Provide your Order ID along with clear photos/videos of the issue.
- Email us at: support@anibazaar.com
1.5 Refund Method & Timeline
- Approved refunds are processed within 7–10 business days.
- Refunds will be issued to the original payment method.
- Please note that shipping charges are non-refundable.
Last Updated: 2/18/2026